Online Energy Auditor Certification Training Course
  • HOME
  • PRACTICE EXAMS
    • BPI PRACTICE EXAMS
    • FREE BPI EXAM QUESTIONS
    • HERS PRACTICE EXAMS
  • NEWBIES
    • WHAT DOES IT LOOK LIKE?
    • HOW DO I DO...?
    • HOW TO CHOOSE A BPI TRAINING CENTER
    • STEP-BY-STEP GUIDE
  • STUDY GUIDES
    • BPI WRITTEN EXAM >
      • Section 1 Building Science Fundamentals >
        • 1a. Basic Terms & Definitions >
          • 1. Airflow in Buildings
          • 2. Equipment Efficiencies
          • 3. Power and Energy
          • 4. Effective Leakage Area
          • 5. Area Weighted R-Value
          • 6. Baseload / Seasonal Energy Use
          • 7. Driving Forces (Including Natural and Mechanical)
          • 8. Behavior of Radiation
          • 9. Thermal Resistance / Transmittance: R and U Values
          • 10. Latent / Sensible Heat
          • 11. Total Equivalent Length
          • 12. Dehumidification / Humidification
          • 13. Convert Pressure Units
          • 14. Thermal Bridges
          • 15. Pressure Boundary
          • 16. Stack Effect
          • 17. Exfiltration and Infiltration
          • 18. Natural / Mechanical Ventilation
          • 19. Net Free Area
          • 20. Input & Output Capacity
          • 21. Peak Electrical Demand
          • 22. Permeability and Perm Rating
          • 23. Standby Loss
          • 24. IAQ (indoor air quality): Moisture, CO, Dust
        • 1b. Principals of Energy, Air & Moisture Thermodynamics >
          • 1. Thermodynamics: Conduction, Convection, Radiation, ΔT
          • 2. Factors That Affect Insulation Performance
          • 3. BPI certification online with BPI practice exams and study guides.
          • 4. Heat Gain / Loss
          • 5. Power and Energy
          • 6. Moisture Transport Mechanisms
          • 7. Identify Areas of Highest Relative Humidity
          • 8. Principles of Combustion
        • 1c. Combustion Safety >
          • 1. Combustion Analysis
          • 2. Carbon Monoxide (CO) Testing
          • 3. Combustion Appliance Venting, Draft, Combustion Air & Sizing
          • 4. Understand Combustion Safety Issues
      • Section 2 Buildings and Their Systems >
        • 2a. Building Components >
          • 1. Identify basic duct configurations and components
          • 2. Identify Basic Hydronic Distribution Configurations and Components
          • 3. Identify Basic Structural Components of Residential Construction
          • 4. Thermal Boundaries and Insulation Applications
          • 5. Basic Electrical Components and Safety Considerations
          • 6. Basic Fuel Delivery Systems and Safety Considerations
          • 7. Basic bulk water management components (drainage plumbing gutters sumps etc)
          • 8. Vapor barriers/retarders
          • 9. Radiant Barrier Principles and Installations
          • 10. Understand Fenestration Types and Efficiencies
          • 11. Understand Issues Involved With Basements, Crawlspaces, Slabs, Attics, Attached Garages, Interstitial Cavities, and Bypasses
          • 12. Understand Issues Involved With Ventilation Equipment
          • 13. Understand Basic Heating / Cooling Equipment Components Controls and Operation
          • 14. Understand Basic DHW Equipment Components Controls and Operation
          • 15. Identify Common Mechanical Safety Controls
          • 16. Identify Insulation Types and R-Values
          • 17. Understand Various Mechanical Ventilation Equipment and Strategies: Spot, ERV, HRV
        • 2b. Conservation Strategies >
          • 1. Appropriate Insulation Applications and Installation Based On Existing Conditions
          • 2. Opportunity for ENERGY STAR Lighting and Appliances
          • 3. Identify Duct Sealing Opportunities and Applications
          • 4. Understand Importance of Air Leakage Control and Remediation Procedures
          • 5. Blower Door-Guided Air Sealing Techniques
          • 6. Water Conservation Devices and Strategies
          • 7. Domestic Hot Water (DHW) Conservation Strategies
          • 8. Heating & Cooling Efficiency Applications
          • 9. Proper Use of Modeling to Determine Heating and Cooling Equipment Sizing and Appropriate Energy
          • 10. Understand the Use of Utility History Analysis in Conservation Strategies
          • 11. Appropriate Applications For Sealed Crawlspaces Basements and Attics
          • 12. Identify / Understand High Density Cellulose
          • 13. Appropriate Applications for Fenestration Upgrades Including Modification or Replacement
        • 2c. Comprehensive Building Assessment Process >
          • 1. Determine Areas of Customer Complaints / Concerns in Interview
          • 2. Understand / Recognize Need For Conducting Appropriate Diagnostic Procedures
          • 3. Interaction Between Mechanical Systems, Envelope Systems and Occupant Behavior
        • 2d. Design Considerations >
          • 1. Appropriate Insulation Applications Based On Existing Conditions
          • 2. Understand Fire Codes as Necessary to Apply Home Performance in a Code-Approved Manner
          • 3. Understand / Recognize Building Locations Where Opportunities for Retrofit Materials
          • 4. Understand Climate Specific Concerns
          • 5. Understand Indoor Environment Considerations for the Environmentally Sensitive
          • 6. Understand Impact of Building Orientation, Landscape Drainage, and Grading
          • 7. Opportunity Potential Renewable Energy Applications: Geothermal, Photovoltaic, Wind
          • 8. Understand Impact of Shading on Heating / Cooling Loads
          • 9. Awareness for Solar Gain Reduction / Solar Gain Opportunities
          • 10. Understand Need for Modeling Various Options For Efficiency Upgrades
      • Section 3 Measurement & Verification of Building Performance >
        • Section 3a Measurement & Verification of Building Performance >
          • 1. Air Leakage Test Results
          • 2. Understand Building Shell / Envelope Leakage
          • 3. Apply Fundamental Construction Mathematics and Unit Conversions
          • 4. Calculate Building Tightness Levels (Minimum Ventilation Requirements)
          • 5. Calculate Heating Degree Days and Cooling Degree Days
          • 6. Identify Proper Appliance and Combustion Appliance Venting
          • 7. Ventilation calculations and strategies
          • 8. Proper methods for identifying / testing fuel leaks
          • 9. Blower door setup, accurate measurement and interpretation of results
          • 10. Combustion Appliance Zone (CAZ): depressurization, spillage, draft, Carbon Monoxide (ambient and flue)
          • 11. Carbon Monoxide (CO) evaluation: ambient
          • 12. Proper applications and use of temperature measuring devices
          • 13. Pressure pan and room to room pressure diagnostics
          • 14. Recognize contributing factors to comfort problems
          • 15. Inspect for areas containing moisture or bulk water in undesirable locations
          • 16. Understand and inspect for basic electric safety (e.g. frayed wires, open boxes, etc)
      • Section 4 BPI National Standards & Project Specifications >
        • 1. Understand applicability content and intent of BPI National Standards – Do no harm, make buildings more healthy, comfortable, durable and energy efficient
        • 2. Recognize need for a professional local/state/national codes evaluation
        • 3. Be able to specify appropriate materials and processes needed for building performance projects
      • Section 5 Analyzing Buildings Systems >
        • 1. Recognize need for air sealing measures and their impact on other building systems
        • 2. Recognize need for mechanical equipment improvements
        • 3. Understand blower door use for identifying critical air sealing areas
        • 4. Apply blower door test results and Building Tightness Limit (minimum ventilation requirements) in development of improvement strategies
        • 5. Using combustion analysis and safety testing results to develop appropriate recommendations
        • 6. Determine appropriate method for assessing wall insulation levels
        • 7. Equipment control strategies for maximizing occupant comfort and minimizing energy consumption
      • Section 6 Conduct and Communications >
        • 6a. Conservation strategies
        • 6b. Personal Safety & Work Practices >
          • 1. Locations in which to identify indoor air quality issues
          • 2. Material Safety Data Sheets
          • 3. Isolation procedures for household pollutants
          • 4. Practice building science within your limits of professional competency
          • 5. Precautions when working around chemical biological and other potential hazards
          • 6. Understand role and responsibilities of the building analyst professional
    • BPI FIELD EXAM >
      • How To Put The House Under Worst Case & CAZ
      • What's What? Pa, CFM, CFM50, CAZ, Draft, Room Pressure
      • What To Know In The Attic
      • What To Know In The House
    • BLOWER DOOR TEST >
      • Manometer Setup
    • BPI BUILDING ANALYST STANDARDS >
      • BPI Standards Decoded
  • ESSENTIALS
    • HELP, I HATE MATH!
    • AUDITOR TO CREW COMMUNICATION
    • COMMON AUDITOR / CREW MISTAKES
    • RUN LIKE HELL
    • CONTACT
  • AFTER THE EXAM
    • START A HOME PERFORMANCE BUSINESS
    • FREE ENERGY AUDITOR MINI COURSE
    • RESOURCES
  • NEWSLETTER
  • BLOG

How Best to Pay Your Home Performance Crew

6/1/2015

0 Comments

 
Since 2009, I've gone through maybe 40 auditors and crew members... and I'm saying that not to brag, its actually an uncomfortable topic for me. It never feels good to part ways with someone but if my business is hurting because of poor performance the truth is nobody is benefiting.  I suspect that finding, training and trusting the people in a home performance crew is not easy for any business owner. 

Finding a good fit for staffing your home performance crew can be tough. Guys I've thought would be good assets turned out to be toxic and get me in more trouble than they were worth. I've gone off recommendations of other crew members and been burned. I've had crew members steal from me... and find it a naive mistake, like how a teenage boy tries to impress a girl, how crew members think because I'm the owner I am making a killing and won't really be financially hurt if I take these tools or loose them in an attic. Or how guys will stretch a one day job into a two or even three day job.  I've learned to stay away from rosy promises of potential employee (every employee is the best employee until they start working for you), over friendliness, paying out in advance and pity. 

Here are some models I've personally used and seen my peers use when paying our crews.
  1. Hourly. Within hourly I will add there are several different ways to do it. I am currently using a tiered approach at $11 for the first week. If they survive the first week and my crew has good things to say about them I will increase their pay to between $11.50 and $12.50. I was a proponent for higher wages thinking that higher wages would correlate with more honesty, better quality work, better customer service and longer term employees but I have been consistently proved wrong on that theory.
  2. Hourly or daily plus bonus. I do like this method also and after 1 month of work, an employee will take responsibility for their own work and be rewarded for it. I use a $20 bonus per job per man if QC, customer satisfaction and time metrics are met. It has motivated my guys well and they like having more control over their pay. Financially, it is worth it to me as a business owner to pay the equivalent of $13 - $20 per hr for jobs that are done right the first time, create happy referring customers, and are done on time. We have an agreement with all team members that if something does not pass quality inspections, the responsible parties will go out on their own time to fix the defect. In this industry I am left holding the bag whenever I let an employee or or he quits because of the delayed response between the time of the install and our QC or customer call backs, but it has cut costs down significantly.
  3. Daily. I know of several companies paying their crews daily between $100 - $175 per day. I used that model at one time and have seen it work for other companies. It is certainly simpler for owners and managers to keep track of pay but it creates unhappy employees if you slow down and start giving guys half days and half days pay or overwork them.

Anyway you go it's best to set expectations up front... These are your responsibilities, pay per job, not by hour and hold people accountable. Those who do not fit will weed themselves out and that is OK! Part of being a business owners is to make tough decisions, suck it up and create new opportunities for the company.
0 Comments

    David Byrnes

    Owns and operates Green ID, a residential home energy auditing and contracting company in Phoenix, AZ. He is a BPI Proctor and has trained over 40 energy auditors.

    Picture

    Get The Latest Blog Updates

    Submit

    Archives

    November 2017
    September 2016
    February 2016
    January 2016
    November 2015
    October 2015
    September 2015
    August 2015
    June 2015
    April 2015
    January 2015
    September 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    May 2013

    RSS Feed

Powered by Create your own unique website with customizable templates.